Account
Plans & Billing
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Feature comparison
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Live metrics | 5 (org-wide) | 10 per user | 15 per user |
| Monitoring frequency | Every 4 hours (minimum) | Every 1 hour (minimum) | Every 5 minutes (minimum) |
| Warehouse connections | Snowflake, BigQuery, Postgres | Snowflake, BigQuery, Postgres | Snowflake, BigQuery, Postgres |
| Slack alerts | ✓ | ✓ | ✓ |
| Segment breakdowns | ✓ | ✓ | ✓ |
| AI metric suggestions | — | ✓ | ✓ |
| Natural-language metric creation | — | ✓ | ✓ |
| Smart threshold optimization | — | ✓ | ✓ |
| User permissions & roles | — | — | ✓ |
| SOC 2 compliance materials | — | — | ✓ |
| Support | Community | Priority | Dedicated SLA |
Plan limits
Live metric limit
Each plan caps the number of simultaneously active (live) metrics. If you reach the limit, Lighthouse blocks activation until you pause or delete existing metrics.
Free: 5 live metrics shared across the entire organization. Professional: 10 live metrics per user — a 3-user team can run up to 30 simultaneously. Enterprise: 15 per user.
Error code: LIVE_METRICS_LIMIT_EXCEEDED — pause metrics you don't need or upgrade your plan.
Monitoring frequency limit
The minimum monitoring interval is determined by your plan. If you set a metric schedule faster than your plan allows, Lighthouse blocks activation.
Error code: SCHEDULE_FREQUENCY_LIMIT_EXCEEDED — set the schedule to at least the minimum interval for your plan, or upgrade.
Add-ons
Additional capabilities are available as add-ons regardless of plan:
- AI Co-Pilot Creation — Advanced AI-assisted metric creation with guided suggestions
- More Metrics — Expand your live metric limit beyond the plan default
- Templates Library — Pre-built metric templates for common use cases by industry
- Business Groups — Organize metrics by team, product line, or business unit for easier management
Billing
Billing is handled by Paddle. Paid plans are billed monthly per user. You can upgrade, downgrade, or cancel at any time from your organization billing settings — no contracts or lock-in.