1.Contact us
Email admin@lighthouseai.co with your question. Include the name of your Lighthouse organization and, if something went wrong, what you did and the error you saw. We reply on business days.
2.Lighthouse in Claude, ChatGPT, Cursor and other AI tools
To connect a tool, open Settings, API & Agents, Connect an agent in Lighthouse and pick your tool for the exact steps. The MCP server docs list what agents can do. If the connection fails, check that agent access is on for your organization (Settings, General, Danger zone) and that your Lighthouse role allows what you asked for. You can see and disconnect connected agents in Settings, API & Agents.
To report a problem with the connector, email admin@lighthouseai.co with the tool you used, the time, and what you asked the agent to do. Don't send API keys or passwords.
3.Documentation
The Lighthouse docs cover connecting a data warehouse, creating metrics, alerts and Slack. Common problems are in Troubleshooting.
4.Security and privacy
To report a security issue, email admin@lighthouseai.co with “Security” in the subject. Our Privacy Policy explains what data we collect and how we use it.