Terms and conditions

These Terms and Conditions (the "Terms") are a binding agreement between Lighthouse AI Technologies LLC ("Lighthouse," "we," "us," or "our") and the person or organization using our services ("you" or "Customer"). They govern your access to and use of the website at lighthouseai.co (the "Site"), the application at app.lighthouseai.co, our public API, our MCP server, our documentation, and all related software and services (together, the "Service").

By creating an account, clicking a button that references these Terms, accessing the Service, or paying for a subscription, you accept these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" and "Customer" refer to that entity. If you do not have that authority, you may not accept these Terms or use the Service for that entity.

Our Privacy Policy and Refund Policy are part of these Terms. If you have signed a separate written agreement with Lighthouse (for example, an enterprise order form or master subscription agreement), that agreement controls where it conflicts with these Terms.

These Terms contain a binding arbitration clause and class action waiver in Section 17. It affects how disputes are resolved. Please read it.

• "Organization" means a workspace created in the Service that holds data sources, metrics, members, and a subscription.
• "User" means an individual who has an account and is a member of one or more Organizations.
• "Administrator" means a User with rights to manage an Organization's members, billing, data sources, or settings.
• "Data Source" means a database, warehouse, analytics tool, or HTTP endpoint you connect to the Service.
• "Customer Data" means all data you or your Users submit to the Service or that the Service retrieves from your Data Sources and integrations on your instructions, including credentials, schema metadata, filter values, metric results, data previews, conversations with the AI assistant, and alert content.
• "Output" means SQL, metric configurations, suggestions, thresholds, summaries, and other content generated by the Service, including by AI features.
• "Usage Data" means data about how the Service is accessed and used (such as feature usage, performance, query timing, and error rates) that does not identify Customer Data.
• "Plan" means the Free, Professional, or Enterprise tier described on our pricing page, or a custom tier set out in an order form.

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is designed for business use, not for consumers or household purposes.

You agree to:

• provide accurate, current, and complete information when registering and keep it updated;
• keep your password, session, and API keys confidential and not share an individual account with anyone else;
• notify us promptly at admin@lighthouseai.co of any unauthorized use of your account or any security incident involving the Service; and
• take responsibility for all activity under your account, whether or not you authorized it, until you tell us the account is compromised.

Authentication is provided through our identity provider, which may offer sign-in through third-party identity services. Your use of those services is subject to their terms.

Organizations. The User who creates an Organization becomes its first Administrator. Administrators can invite and remove Users, assign roles, connect and disconnect Data Sources, enable the API and MCP server, select AI models, manage billing, and delete the Organization. Lighthouse acts on an Administrator's instructions and is not responsible for disputes between an Organization and its Users. If you join an Organization, its Administrators can see and manage your activity inside it.

Subject to these Terms, Lighthouse grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during your subscription for your internal business purposes, within the limits of your Plan.

Plan limits. Each Plan sets limits such as the number of managed metrics, the minimum monitoring frequency, the number of seats, and which features (for example, AI metric creation, permissions, or SLA support) are included. Current limits are shown on the pricing page and in the Service. We enforce limits automatically; for example, metrics beyond your limit will not run, and runs will not be scheduled more often than your Plan allows. We may offer add-ons that change these limits for an additional fee.

Free Plan. The Free Plan is provided at no charge, without a credit card, and without any service level commitment. We may change its limits, convert it to a trial, or discontinue it at any time on notice posted in the Service or on the Site.

Beta and preview features. We may label features as beta, preview, early access, or similar. Such features are provided as-is, may be changed or withdrawn without notice, may be subject to additional terms, and are excluded from any service level commitment.

Changes to the Service. We continually improve the Service and may add, modify, or remove features. We will not materially reduce the core functionality of a paid Plan during a paid subscription period without notice. Where a change materially reduces functionality you paid for, your remedy is to cancel and receive a pro-rated refund of prepaid fees for the remaining period.

Support. Support is provided by email and in-product channels according to your Plan. Enterprise customers may purchase a service level agreement under a separate order form; no uptime or response-time commitment applies otherwise.

Ownership. As between you and Lighthouse, you own all Customer Data. You grant Lighthouse a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, display, and create derivative works of Customer Data solely to provide, secure, support, and improve the Service, to comply with law, and as otherwise instructed by you.

Your responsibilities. You represent and warrant that:

• you have all rights, licenses, and consents needed to connect each Data Source and integration, to let Lighthouse query it, and to let Lighthouse process the Customer Data that results;
• your use of the Service with Customer Data complies with all applicable laws, including privacy, data protection, export, and confidentiality laws, and with your agreements with third parties (including the terms of your warehouse and Slack providers);
• you will connect Lighthouse using credentials with the least privilege necessary, which for warehouses means a read-only role limited to the schemas and tables your metrics need; and
• you will not use columns that contain personal data, credentials, or secrets as filters, segments, or in data previews unless you have a lawful basis to share those values with Lighthouse and its AI providers.

Restricted data. Unless we agree in writing under an enterprise agreement, you must not use the Service to process protected health information subject to HIPAA, payment card data subject to PCI DSS, government-issued identification numbers, financial account credentials, biometric identifiers, personal data of children under 16, or other data categories that impose heightened legal obligations. You are solely responsible for determining whether the Service is suitable for your data.

Queries and warehouse costs. The Service runs queries against your Data Sources on the schedules and with the definitions you configure, including queries initiated by the AI assistant (such as data previews) in response to your requests. You are responsible for all compute, storage, egress, and other charges your Data Source providers bill for those queries, and for monitoring and limiting them (for example, by using a dedicated warehouse or resource monitor). Lighthouse is not liable for those charges.

Credentials. We encrypt Data Source credentials and customer-supplied AI API keys at rest. You can rotate or revoke them at any time in your Data Source provider; doing so stops the affected metrics from running. You should revoke the credentials you gave Lighthouse when you stop using the Service.

Retention and deletion. We retain Customer Data for the life of your Organization and delete it as described in the Privacy Policy. Deleting an Organization takes effect immediately and cannot be undone: it and its Customer Data are deactivated and excluded from the Service. We will permanently delete the underlying Customer Data on request; absent a request, it remains deactivated and inaccessible rather than erased. You are responsible for exporting any metric definitions or history you want to keep (through the Service or the API) before deletion. We have no obligation to retain Customer Data after your Organization is deleted or your subscription ends.

Usage Data. Lighthouse may collect and use Usage Data and aggregated, de-identified statistics derived from Customer Data to operate, secure, benchmark, and improve the Service and to develop new products, provided that such data does not identify you, your Users, or any individual and cannot reasonably be reverse-engineered to do so.

Data processing agreement. If applicable data protection law requires a data processing agreement between us, we will enter into our standard DPA on request; email admin@lighthouseai.co.

The Service includes features powered by third-party large language models (currently OpenAI and Google Gemini models), such as natural-language metric creation, the metric assistant, metric suggestions, and threshold optimization ("AI Features"). By using AI Features you acknowledge and agree that:

• Customer Data described in the Privacy Policy (including schema metadata, filter values, generated SQL, recent results, conversation messages, and data previews of up to 100 rows) will be sent to the selected AI provider and processed under that provider's business API terms;
• Output is generated by probabilistic models and may be inaccurate, incomplete, inefficient, or unsuitable. Generated SQL may be wrong, may scan more data than expected, or may produce misleading results. You must review Output before relying on it or running it in production;
• Output may not be unique; similar Output may be generated for other customers;
• you may use your own AI provider API key ("BYOK"). If you do, you are responsible for that key, for the provider's fees, and for your agreement with the provider, and Lighthouse's responsibility for the provider's processing is limited to transmitting requests on your behalf;
• you will not use AI Features to generate content that violates Section 8 or any AI provider's usage policies; and
• Lighthouse may change or substitute AI providers and models at any time.

Subject to these Terms, Lighthouse assigns to you any right it may have in the Output generated for your Organization. Lighthouse does not claim ownership of Output, and does not use your Customer Data or Output to train models of its own.

The Service interoperates with third-party products you choose to connect, such as Snowflake, BigQuery, PostgreSQL, Microsoft SQL Server, Mixpanel, HTTP endpoints, Slack, and AI providers ("Third-Party Services"). Your use of a Third-Party Service is governed by its own terms and privacy policy, not by these Terms. Lighthouse does not control Third-Party Services and is not responsible for their availability, accuracy, security, or changes to their APIs. If a Third-Party Service stops supporting an integration, we may discontinue that integration without liability.

Paid subscriptions are sold and billed by Paddle as merchant of record (Section 9). The Site is hosted by Vercel and the Service is hosted on Google Cloud.

You will not, and will not permit anyone to:

• use the Service in violation of any law, regulation, or third-party right, including privacy, intellectual property, export, and anti-spam laws;
• connect a Data Source you are not authorized to access, or use credentials belonging to someone else;
• upload, transmit, or process malicious code, or probe, scan, or test the vulnerability of the Service or any related system or network without our prior written consent;
• attempt to gain unauthorized access to the Service, other customers' Organizations or data, or Lighthouse's systems, or bypass any authentication, rate limit, Plan limit, or security measure;
• copy, modify, translate, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts, or underlying ideas of the Service, except to the extent applicable law expressly permits;
• rent, lease, lend, sell, sublicense, resell, time-share, or otherwise make the Service available to third parties, or use it to build a competing product or to benchmark the Service for publication without our consent;
• use automated means (scrapers, bots, crawlers) to access the Site or the Service other than through the documented API and MCP server within your Plan limits;
• remove or obscure any proprietary notices, or use Lighthouse's names or marks without permission;
• use the Service to send unsolicited messages, to harass anyone, or to generate alerts to Slack channels or email addresses you are not authorized to message;
• interfere with or disrupt the integrity or performance of the Service, including by running queries or API calls designed to overload it; or
• use the Service for any high-risk activity where failure of the Service could lead to death, personal injury, or severe environmental or property damage.

We may investigate suspected violations and may remove content, throttle usage, or suspend or terminate accounts that violate this Section, with or without notice, and may report unlawful activity to authorities.

Merchant of record. Paid Plans are sold by Paddle, our authorized reseller and merchant of record. When you buy a subscription, you enter into a transaction with Paddle for the purchase, and Paddle's checkout terms apply to that transaction in addition to these Terms. Paddle collects payment, calculates and remits applicable taxes, issues invoices and receipts, and processes refunds on our instructions.

Pricing. Professional and Enterprise Plans are priced per User per month as shown on the pricing page at the time of purchase, plus applicable taxes. Seats are counted per User who is a member of the Organization; adding Users adds seats and removing Users reduces seats, with charges and credits pro-rated by Paddle according to its proration rules. Add-ons are billed at their listed prices.

Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or annually, as selected) at the then-current price until cancelled. You authorize Paddle to charge your payment method for each renewal and for seat and add-on changes. You can cancel at any time from the billing settings in the Service or by emailing admin@lighthouseai.co; cancellation takes effect at the end of the current billing period, and you keep paid features until then.

Price changes. We may change prices on at least 30 days' notice by email or in the Service. Changes take effect at your next renewal after the notice period. If you do not agree, cancel before the renewal.

Failed payments. If a payment fails, Paddle will retry it. If it is not collected within 14 days, we may downgrade your Organization to the Free Plan or suspend paid features until payment is received. Overdue amounts may accrue interest at the lesser of 1% per month or the maximum rate permitted by law, plus reasonable collection costs.

Taxes. Fees exclude taxes. Paddle will add VAT, GST, sales tax, or similar taxes where required. If you are tax-exempt or registered for reverse-charge, provide your tax identification details at checkout.

Refunds. Except as stated in our Refund Policy, in Section 4 (material reduction of functionality), or as required by law, all fees are non-refundable and there are no refunds or credits for partial periods, unused seats, or downgrades.

Enterprise orders. Enterprise customers who sign an order form are billed as that order form provides, which controls over this Section where they conflict.

Administrators may create API keys that allow programmatic access to the Service, including through our MCP (Model Context Protocol) server. In addition to the rest of these Terms:

• API keys are confidential. You are responsible for all requests made with your keys. Store them in a secrets manager, never in client-side code or public repositories, and revoke any key you suspect is exposed.
• API keys act for your Organization. Requests may be attributed to a User on whose behalf they are made; you are responsible for ensuring that person has authorized the action.
• Requests are rate limited (currently 60 requests per rolling 60-second window per key) and subject to your Plan limits. We may change limits, and may throttle or block keys that exceed them or that behave abusively.
• We log each API call (endpoint, outcome, status, originating IP address, and time) for security, billing, and support.
• We may change or deprecate API endpoints. We aim to give at least 30 days' notice of breaking changes to documented endpoints by email or in the documentation, except where a change is needed for security or legal reasons.
• When you connect an AI agent or MCP client to the Service, you are responsible for that agent's actions, including any metrics it creates or modifies and any queries it causes to run against your Data Sources.

The Service, including its software, models, prompts, user interface, documentation, designs, logos, and all improvements, is owned by Lighthouse and its licensors and is protected by copyright, trademark, trade secret, and other laws. Except for the limited rights expressly granted in these Terms, Lighthouse reserves all rights. No rights are granted by implication, estoppel, or otherwise.

Feedback. If you send us ideas, suggestions, or other feedback about the Service, you grant Lighthouse a perpetual, irrevocable, worldwide, royalty-free license to use and exploit that feedback for any purpose without obligation to you. We will not identify you as the source without your consent.

Customer marks. We will not use your name or logo in marketing materials or customer lists without your prior written consent, which you may withdraw at any time.

Copyright complaints. If you believe content available through the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to admin@lighthouseai.co with the subject line "Copyright notice".

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential, including Customer Data (your Confidential Information) and the non-public features, pricing, security details, and roadmap of the Service (our Confidential Information). Confidential Information excludes information that is or becomes public through no fault of the recipient, was already known to the recipient, is independently developed, or is rightfully received from a third party without restriction.

Each party will use the other's Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will disclose it only to employees, contractors, and advisers who need to know it and are bound by comparable obligations, or as required by law after giving reasonable notice where legally permitted. These obligations last for three years after the end of these Terms, and indefinitely for trade secrets and Customer Data.

These Terms begin when you first accept them and continue until your account and every Organization you administer are deleted or your access is terminated.

Termination by you. You may stop using the Service, cancel a paid subscription (Section 9), delete your account, or delete your Organization at any time through the Service or by emailing admin@lighthouseai.co.

Suspension. We may suspend access to the Service, an Organization, a User, or an API key immediately if we reasonably believe that (a) there is a security risk or attack, (b) you have breached Section 8 or another material provision, (c) fees are overdue, (d) suspension is required by law or a Third-Party Service, or (e) your use creates a risk of harm to the Service or others. We will try to limit suspension to the affected part and to notify you, and will lift the suspension once the issue is resolved.

Termination by us. We may terminate these Terms or your access (a) for material breach that is not cured within 15 days of notice (or immediately for breaches of Sections 8 or 12, or for breaches that cannot be cured), (b) if we discontinue the Service or the Free Plan, on at least 30 days' notice, or (c) if your Organization has been inactive for 12 months on the Free Plan, after notice to your account email.

Effect. On termination, your right to use the Service ends, API keys stop working, scheduled metrics stop, and Customer Data is deleted as described in Section 5. If we terminate under (b) above or for our own convenience, we will refund any prepaid fees for the unused period; if we terminate for your breach, no refund is due and any unpaid fees for the remainder of your committed term become immediately payable.

Sections 5 (Usage Data and deletion), 6 (Output), 11, 12, 14, 15, 16, 17, and 18, and any other provision that by its nature should survive, survive termination.

Mutual. Each party represents that it has the legal power to enter into these Terms.

Limited warranty for paid Plans. Lighthouse warrants that during a paid subscription the Service will perform materially in accordance with its documentation. Your sole remedy for breach of this warranty is that we will use commercially reasonable efforts to correct the non-conformity, and if we cannot within 30 days of your notice, you may cancel and receive a pro-rated refund of prepaid fees for the remaining period.

Disclaimer. EXCEPT AS EXPRESSLY STATED ABOVE, THE SERVICE, THE SITE, ALL OUTPUT, AND ALL RELATED DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND LIGHTHOUSE AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE FREE PLAN AND ALL BETA FEATURES ARE PROVIDED WITHOUT ANY WARRANTY WHATSOEVER.

Monitoring is best-effort. WITHOUT LIMITING THE ABOVE, LIGHTHOUSE DOES NOT WARRANT THAT THE SERVICE WILL DETECT EVERY ANOMALY OR OUTAGE IN YOUR DATA, THAT ALERTS WILL BE DELIVERED, TIMELY, OR FREE OF FALSE POSITIVES OR FALSE NEGATIVES, THAT THRESHOLDS OR BASELINES WILL BE CORRECT, THAT GENERATED SQL OR OTHER OUTPUT WILL BE ACCURATE OR EFFICIENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. The Service depends on your Data Sources, Slack, email, and other Third-Party Services that we do not control. The Service is a monitoring aid, not a substitute for your own controls, backups, or professional advice, and you remain responsible for the business decisions you make based on it.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case, any implied warranty is limited to the minimum period and scope permitted by law.

By you. You will defend, indemnify, and hold harmless Lighthouse, its affiliates, and their officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer Data, including any claim that our processing of Customer Data as instructed by you violates law or third-party rights; (b) your connection to or use of any Data Source or Third-Party Service, including charges those providers bill you; (c) your or your Users' breach of these Terms, including Section 8; (d) decisions made or actions taken in reliance on the Service or Output; or (e) any dispute between you and your Users or between you and a third party relating to your use of the Service.

By Lighthouse. For Customers on a paid Plan, Lighthouse will defend you against any third-party claim alleging that the Service, as provided by Lighthouse and used in accordance with these Terms, infringes a United States patent, copyright, or trademark or misappropriates a trade secret, and will pay the damages and costs finally awarded or agreed in settlement. This obligation does not apply to claims arising from Customer Data, Output, Third-Party Services, your modifications, combinations with products not supplied by us, use after we told you to stop, or use in breach of these Terms. If the Service is or may be subject to such a claim, we may procure the right for you to continue using it, modify or replace it so it is non-infringing, or terminate your subscription and refund prepaid fees for the unused period. This Section states our entire liability and your sole remedy for infringement claims.

Procedure. The indemnified party must promptly notify the indemnifying party of the claim (delay relieves the indemnifying party only to the extent it is prejudiced), give the indemnifying party sole control of the defense and settlement (except that no settlement may impose obligations on, or admit fault by, the indemnified party without its consent, not to be unreasonably withheld), and provide reasonable cooperation at the indemnifying party's expense.

Exclusion of certain damages. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LIGHTHOUSE OR ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE UNDER OR IN CONNECTION WITH THESE TERMS OR THE SERVICE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, COST OF SUBSTITUTE SERVICES, WAREHOUSE OR CLOUD COMPUTE CHARGES, OR LOSSES RESULTING FROM MISSED, DELAYED, OR INACCURATE ALERTS OR FROM RELIANCE ON OUTPUT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF LIGHTHOUSE AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO LIGHTHOUSE (THROUGH PADDLE) FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED US DOLLARS (US$100). FOR THE FREE PLAN, THE CAP IS US$100.

Exceptions. The exclusions and cap do not limit either party's liability for its indemnification obligations under Section 15, for a party's gross negligence, willful misconduct, or fraud, for your payment obligations, for your breach of Section 8, or for any liability that cannot be limited under applicable law.

Basis of the bargain. You acknowledge that the fees reflect this allocation of risk and that Lighthouse would not provide the Service, and in particular would not provide a Free Plan, without these limitations. Any claim must be brought within one year after it accrues, or it is permanently barred, where the law allows such a limit.

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of New Jersey and the federal laws of the United States, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before starting any formal proceeding, the party raising a dispute must send a written notice describing it to the other party (to us at admin@lighthouseai.co; to you at your account email). The parties will try in good faith to resolve the dispute within 30 days of that notice.

Binding arbitration. If the dispute is not resolved within those 30 days, it will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (or, for individuals, its Consumer Arbitration Rules if applicable), before a single arbitrator, in English. The seat of arbitration is Newark, New Jersey; hearings may be conducted by video conference. The arbitrator may award any relief a court could award to the individual party, but may not award relief for or against anyone who is not a party. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this Section.

Class action and jury waiver. YOU AND LIGHTHOUSE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING, AND THAT EACH WAIVES ANY RIGHT TO A JURY TRIAL TO THE EXTENT PERMITTED BY LAW. If this waiver is found unenforceable for a particular claim, that claim will be severed and brought in court under the "Courts" paragraph below, and the arbitration agreement will still apply to all other claims.

Exceptions. Either party may (a) bring an individual claim in small claims court, (b) seek injunctive or other equitable relief in court to protect its intellectual property or Confidential Information or to stop unauthorized access to the Service, and (c) for Lighthouse, pursue collection of unpaid fees in court.

Opt-out. You may opt out of this arbitration agreement by emailing admin@lighthouseai.co with the subject "Arbitration opt-out" and your account email within 30 days after you first accept these Terms. Opting out does not affect any other provision.

Courts. For any matter not subject to arbitration, the state and federal courts located in Essex County, New Jersey have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there and waives any objection of inconvenient forum.

• Changes to these Terms. We may update these Terms. For material changes we will give at least 14 days' notice by email to your account address or by a notice in the Service, and the updated Terms will show a new effective date. Changes do not apply retroactively. If you do not agree, stop using the Service before the effective date; continued use after it means you accept the change. Changes required by law or to address security may take effect immediately.
• Notices. We may notify you by email to your account address, by a notice in the Service, or by posting on the Site. Notices to Lighthouse must be sent to admin@lighthouseai.co and are effective on receipt. Each party must keep its contact details current.
• Export and sanctions. You represent that you are not located in, and are not a national or resident of, a country or territory subject to comprehensive US sanctions, and are not on any US government restricted-party list. You will comply with all applicable export control and sanctions laws in using the Service.
• US government users. The Service is "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202 and is provided to US government end users only with the rights granted to all other customers under these Terms.
• Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all of your assets that is not a competitor of Lighthouse, on notice to us. Lighthouse may assign these Terms without consent to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Any other attempted assignment is void.
• Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, government action, pandemic, internet or utility failures, or failures of Third-Party Services.
• Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary, or employment relationship. There are no third-party beneficiaries.
• Severability and waiver. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms remain in effect. A waiver is effective only if in writing and does not waive any later breach.
• Entire agreement. These Terms (with the documents they incorporate and any order form) are the entire agreement between you and Lighthouse about the Service and supersede all prior or contemporaneous agreements, proposals, and representations, written or oral. Terms in your purchase orders or vendor forms are rejected and have no effect. In case of conflict, the order of precedence is: order form, these Terms, the Refund Policy, the Privacy Policy, the documentation.
• Interpretation. Headings are for convenience only. "Including" means "including without limitation." These Terms are written in English; any translation is for convenience and the English version controls.

Questions about these Terms can be sent to Lighthouse AI Technologies LLC, Attn: Legal, at admin@lighthouseai.co.