Information we collect
We gather information you provide directly when creating an account, including name, email address, company name, and other identifying information. We also collect anonymized usage analytics and use cookies to improve your experience on the platform.
How we use your information
Information we collect supports:
- Service delivery and account management
- Account-related communications
- Platform improvements and product development
- Optional marketing outreach (you can opt out at any time)
- Regulatory and legal compliance
Data sharing
We do not sell your personal information. We share data with vetted third-party partners — including analytics platforms, payment processors, and email providers — under contractual protections that restrict their use of your data.
Your rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Object to certain processing activities
You can also withdraw consent for marketing or cookies at any time by contacting us at admin@lighthouseai.co.
Data security
We implement encryption, access controls, and regular security reviews to safeguard your information. For a full breakdown of our security posture, visit our Trust Center.
Data retention
Data is maintained only as long as necessary for service delivery and legal requirements. Upon account termination, all retained data is deleted within 30 days.
International users (EU/UK)
EU and UK residents receive protections through standard contractual clauses (SCCs) in accordance with applicable data protection laws, including GDPR. If you have questions about cross-border data transfers, contact us at admin@lighthouseai.co.
Cookies
We use cookies and similar tracking technologies to improve platform performance and understand how users interact with our service. You can control cookie settings through your browser. Disabling cookies may affect some functionality.
Policy updates
Material changes to this policy will trigger email notification or an in-service alert. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact
For privacy-related requests or questions, contact us at admin@lighthouseai.co.